The Laundress: Sweater Service

The Collection New Products Monogramming Detergents Fabric Care Scents Accessories The Laundry Room Gifts Baby Travel E-Gift Cards Sweater Service

WHAT IT IS:
The Sweater Service is a convenient national hand washing service offered by the experts in laundering. The Sweater Service enables you to care for your items and the environment at The Laundress instead of the dry-cleaner. No other service will treat stains, hand wash, de-pill, steam and wrap your winter wools or summer cashmeres in such a way.

HOW IT WORKS:
Simply send in your items to The Laundress’ “laundry room” via UPS, DHL or FedEx. We will then go to work on getting your pieces looking and feeling just like the day you bought them, using our skills and products to clean and preserve the natural fibers of even the most delicate of yarns. We will then ship your items back to you in our cotton hotel laundry bag, free of charge.

WHAT IT COSTS:
The Sweater Service is $36 per item. Please call us if you have a larger item as the cost may vary.

WHERE TO SEND YOUR SWEATERS:
The Laundress
Attn: Sweater Service
247 W. 30th Street, Suite 2R
New York, NY 10001
212-209-0074
**We cannot be responsible for any packages sent without a tracking number.

Please send a copy of your order with your email address so we can confirm receipt of your package.

Number of sweaters:

I accept the terms and conditions associated with The Laundress Sweater Service, in that, The Laundress will always use its best judgment and treatment possible when washing my item and while we will pay extreme attention to stains, we cannot guarantee the removal of all. We cannot assume any responsibility for inherent weaknesses of or defects in materials that are not apparent prior to washing. This includes, but is not exclusive to, color loss or bleeding and shrinkage or against damage to weak and tender fabrics. Please note that items washed with our sweater service will be returned to a natural, soft and fluffier state versus chemically stiff & flattened when dry-cleaned. The Laundress, Inc. reserves the right to decline service for any item. You will be refunded for any item not cleaned excluding your inbound shipping cost. If we determine that The Laundress, Inc. is responsible for the loss of or damage to an item, we will refund you the replacement value up to $250 (Two Hundred And Fifty Dollars) but only with substantial supportive documentation such as an original store receipt. The Laundress only accepts packages sent through traceable mailing services. All customers will be sent their tracking number for the return packages.

Customer Service

site by A Little Moxie, LLC