What’s The Laundress Washing Service? The Laundress is the first national washing service that cleans and cares for your clothing and household items—by hand. Whether you’re battling a tough stain, confronting more ironing than you can stomach, or simply want a tune-up for a few of your favorite pieces, the experts in laundering are here to help.
Using the ideal Laundress products for the job, we’ll work our magic to get your items—from cashmere to comforters—looking like the day you got them. Our careful process begins with pre-treatment to eradicate any stains or odors. We then wash each item by hand and line-dry before steaming or hand-pressing. To finish, we de-pill or de-lint, leaving every piece looking, smelling and feeling like a million bucks.
A delightful and nontoxic alternative to dry cleaning, The Laundress Washing Service offers custom fabric care, designed to restore and refresh.
“No other washing service offers personal attention quite like this. The Laundress Washing Service is truly a white glove experience for our customers.” – Gwen & Lindsey, Founders
How it Works
1. SEND your items to us via UPS, DHL or FedEx. You may also drop them off to us in person at our New York showroom.
2. BREATHE easy as we put our laundry products and deep expertise to work to get your pieces looking like the day you got them.
3. SMILE when your items return to you, good as new. (The return shipping charges are on us!)
To place your order online, please see the below menu where you can review item prices and/or add items to your cart. Then check out to complete your order.
I accept the terms and conditions associated with The Laundress Hand Washing Service, in that, The Laundress will always use its best judgment and treatment possible when washing my item and while we will pay extreme attention to stains, we cannot guarantee the removal of all. All prices quoted are for regular soiled items; heavily soiled items will require extra attention/time and will result in a surcharge being made at the company’s discretion. We cannot assume any responsibility for inherent weaknesses of or defects in materials that are not apparent prior to washing. This includes, but is not exclusive to, color loss or bleeding and shrinkage or against damage to weak and tender fabrics. Please note that items washed with our Sweater Service will be returned to a natural, soft and fluffier state versus chemically stiff & flattened when dry-cleaned. The Laundress, Inc. reserves the right to decline service for any item. You will be refunded for any item not cleaned excluding your inbound shipping cost. If we determine that The Laundress, Inc. is responsible for the loss of or damage to an item, we will refund you the replacement value up to $250 (Two Hundred And Fifty Dollars) but only with substantial supportive documentation such as an original store receipt. The Laundress, Inc. only accepts packages sent through traceable mailing services (i.e. FedEx, UPS). All customers will be sent their tracking number for the return packages.
To place your order over the phone, review item prices on the below order form, then give us a call. When you mail in your items, include a completed printout of the order form.
Select your item(s) below to place your order on our site, or click here to print our order form